Product: Long And Foster Home Warranty Claim Clear all filters (4 of 4 reviews match)
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my dishwasher has water left on the bottom, i tried to call customer service to get this fixed. it took me amost 45 mins just got to transfer to the customer service associate, it came circel and circle. the associate said she had put a order and will send me a email,...
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erelationsHMS
erelationsHMS
Long And Foster Home Warranty Verified Representative

I’m sorry to hear about this experience. It’s definitely not the level of service we aim to provide. We’d like to speak with you to address your concerns. Please email us dire...

erelationsHMS
erelationsHMS
Long And Foster Home Warranty Verified Representative

I agree, this level of service is unacceptable and I completely understand your frustration. I want to help expedite this process. Please email us directly at erelations@hmsna...

1.0
Product
Long And Foster Home Warranty Claim
I didn't like
  • Very poor customer service
#1220109
My refrigerator starting leaking inside so I filed a claim.The repair company came out, I paid my $100.00 deductible and he wasn't able to repair the leak. I called back and another company was sent out. I was told the $100.00 deductible would be waived because the...
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Anonymous
Anonymous

Dear Anonymous, Thanks for sharing your experience. Im sorry for the inconvenience and effort youve put forth. I want to help resolve this. Please email erelations@cchs.com wi...

Product
Long And Foster Home Warranty Claim
#1083155
I have attempted to make 2 claims with this company in the past 3 months.The first time a plumber came to my home and tightened a bolt under the sink and requested $100...for that...that's ridiculous! The second time was for my washer. The contractor was honest and...
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Anonymous
Anonymous

Home warrentee is the biggest scam ever, should just put that money in a savings account for when things break.

1.2
Product
Long And Foster Home Warranty Claim
#1006119
I purchased a new home in January 2016 and went with my real estate agent's recommendation to get a Long and Foster home warranty. Being in the insurance industry, I am all too familiar with appraisals, contracts, policies and the like. I had to call in a claim over...
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1.0
Product
Long And Foster Home Warranty Claim
I didn't like
  • Follow up
  • Contractors
  • Customer service
#955602